What are the essential strengths and capabilities that define the best in IT support leadership? From fostering a positive workplace culture to mastering the latest in technical expertise, learn how service desk managers and third-line engineers are shaping the future of IT support. This insightful article dives deep into the qualities that make these professionals indispensable to their teams and organizations. Join us in exploring the key insights that drive success in the fast-evolving world of IT support.

In an era where social media’s sway on public opinion, privacy, and youth well-being has become a burning issue, the U.S. Senate Judiciary Committee’s latest hearing on Wednesday the 31st of January, 2024, offers a pivotal glimpse into the potential future of digital regulation. This article provides an insightful summary of the discussions, focusing on the balance between innovation and user safety, the complex web of accountability, and the global implications of legislative measures. It’s a must-read for anyone interested in understanding the evolving digital governance landscape and its impact on society.

Irish unification and Scottish independence, while both concerning the political future of parts of the UK differ significantly in their historical, cultural, and political contexts. This article was inspired by a relatively recent conversation I had comparing the two. While there are some obvious analogies the reality is they are very different. Explore the comparison with me here.

Brexit has had a significant impact on discussions around the possible reunification of Ireland, influencing the issue in several key ways. Let’s chase down what that looks like here.

Shadow IT, the use of technology outside official channels, has been a part of corporate life for decades. Evolving with technological advancements, it reflects a balance between innovation and control. This article delves into its history, current status, and future, exploring how organizations navigate this complex terrain.

In the galaxy of great inventors and thinkers, Hedy Lamarr shines as a dual star, illuminating both the silver screen and the scientific world. A legendary film actress by day and a groundbreaking inventor by night, Lamarr’s legacy transcends her Hollywood fame, stretching into the very fabric of our digital lives.